Terms and Conditions


For the purposes of these Terms: ‘We’ and or ‘Us’ means Pronto Safety Training. who will provide you with the courses you ordered. ‘Enrol’ means the process of enrolling, booking or ordering a course and the term Enrolment shall be construed accordingly. If you order via the website this will involve you completing the relevant Order form on the website, giving us your personal information and submitting the details to us.

Provision of Courses

Once you have ordered you will receive confirmation of your order and it will be delivered to you as per this confirmation. This confirmation is automatic for online bookings and usually within a few hours for all others.

Training providers reserve the right to cancel a training course. If the course is cancelled, the training coordinator will make contact with you in order to rebook you into a future course. The rebooked (further) course will not be more than 20 days past the existing booking. If a fee has been paid for the original course booked, then that fee will be applied to the rebooked course.

If the dates of the rebooked (further) course do not suit the clients the course fee will be fully refunded to the entity that paid the original course fee.

Course Fee

The course fee covers all charges including documentation, administration, certification and moderation.


We accept the following method of payment:

  • Credit / visa card
  • PayPal / Revolut
  • Electronic bank transfer
  • Cheque
  • Stripe
  • Cash on the day

We will provide the courses in accordance with each course description as detailed on our website. Pronto Safety Training reserves the right to reformat any course material and website information at any time.


In the event you are not satisfied with any aspect of your purchase please contact us in writing stating in what respects you are not satisfied and where you feel the content did not match the published contents as displayed on our website.


Data and information provided is strictly for informational purposes only. It is not intended for any other commercial or non-commercial purposes. Neither us nor any of our data or content providers shall be liable for any errors or delays in the content, or for any actions taken in reliance thereon. By accessing our website, a user agrees not to redistribute the information found therein. We shall not be liable for any damages or costs of any type arising out of or in any way connected with your use of our services. While every effort is made by us to ensure the accuracy of any information we provide, it is the responsibility of the client to ensure that the content of any advice or training provided is in accordance with their activities.